// Co-Managed IT
Your internal IT team, with a bench behind it.
You have IT staff, and they're good, but they're stretched. Co-managed IT gives your team our tooling, our helpdesk, and our engineers to escalate to, without replacing anyone. Your team stays in charge; they just stop being alone.
// Who it's for
Businesses with 1-3 internal IT staff who are stretched thin
IT directors who want enterprise tooling without enterprise licensing
Teams that need coverage for nights, weekends, vacations, and turnover
// What's included
Everything you need, handled.
Enterprise tool stack
RMM, EDR, backup, and documentation platforms under our licensing, your team gets the tools without the contracts.
Helpdesk overflow
Your users reach a real technician in 3.5 minutes when your team is heads-down, off-hours, or on vacation.
Escalation engineering
Senior engineers behind your team for the problems that eat days, networking, servers, security incidents.
Shared documentation
Your environment documented in IT Glue to our standard, owned by you, usable by both teams.
// Straight answers
Co-Managed IT questions, answered.
Are you trying to replace our IT department?
No, and we'll put that in writing. Co-managed IT exists to make your internal team more effective, not to compete with it. We handle what you delegate to us; your team owns the rest, and the division of labor is documented so there's never confusion.
How is the work divided between our team and yours?
You choose. Common splits: we take the helpdesk so your team can do projects; or your team keeps user support and we handle infrastructure, security, and backups. We document who owns what and revisit it quarterly.
Can we start small?
Yes. Many co-managed relationships start with just tooling and escalation support, then grow as trust builds. No requirement to hand over everything on day one.
// Explore more
Let's take IT off your plate.
Free assessment. No obligation. We'll show you exactly where you stand.